Industry Experience

Financial Services

  • Credit Card Billing System Conversion

    CapTech developers designed and developed a data warehouse repository for a credit card billing system designed to centralize key customer characteristics and behavioral data…

  • Data Warehouse Interface Analysis

    CapTech provided project management and research analysts for the detailed analysis and documentation of an existing data warehouse environment consisting of over 27 key applications and over 300 batch jobs…

  • Data Warehouse Platform Migration Services

    CapTech conducted an assessment of a financial services organization’s legacy data exchange and integration applications to prioritize the top 100 of the most critical that must be replaced and decommissioned…

  • Enterprise Data Warehouse Build

    CapTech provided the program management and risk management, as well as the detailed planning for specific project streams for the design and development of a major financial institution’s enterprise data warehouse…

  • Human Capital Management

    CapTech consultants with organization development, workforce management, and project management expertise developed and implemented an enterprise Strategic Workforce Planning program based on industry best-practices… 

  • Integrated Product and Case Management

    In three months, CapTech integrated a custom case management application with existing and third-party systems to capture loan data and enable acquisitions of information from external systems…

  • Integrated Test Management and Quality Services

    CapTech Consultants utilized the CapTech Way Methodology, offshoring experience, and Complex Integration Testing experience to implement an integrated Quality assurance solution for the rollout of a web-based Mortgage Application Point of Sale (POS) system…

  • IT Controls and Methodology Mentoring

    CapTech provided IT project management, requirements analysis, systems development, and systems testing expertise to design and implement a mentoring program based on industry best-practices…

  • Point-Of-Sale Decision Engine

    CapTech created an Enterprise Service Bus (ESB) to consolidate the business process and implement a seamless integration with multiple third party data providers…

  • Product Tracking Number Expansion and ETL Remediation

    CapTech provided project management, design, construction, testing and implementation for a $15.5 million, 28,000 man-hour initiative, designed to track a major financial institution’s customer solicitation products…

  • Program and Project Management for Bank Conversion

    Utilizing tenets of the CapTech Way Methodology, CapTech established a Program Management Office (PMO) responsible for managing the delivery of Program workstreams responsible for the integration of an acquired bank into existing system / operations infrastructure…

  • Quality Assurance

    CapTech consultants provided an automated testing strategy and process methodology for the release of three new e-Business financial applications…

  • Requirements and Integration Planning

    CapTech provided end-to-end business process engineering, business requirements documentation, and systems documentation for an Installment Loan application used by a large financial services firm.

  • Securitization Analysis

    CapTech provided process control improvement recommendations and identified industry best practices to enhance the financial reporting, securitization procedures, and process flows supporting financial processes.

Health Care

  • Patient Demographic Management System

    CapTech delivered a comprehensive HL7 messaging solution for a regional medical coding company that enabled the sharing of patient information within and between health care organizations…

  • Strategic Analysis of IT Infrastructure and BI Practices

    CapTech reviewed business intelligence and analytical practices, identified systems limitations/gaps, evaluated database platform choices, and recommended IT architectural changes and BI software choices for a leading regional healthcare services provider…

  • Strategic Planning and Competitive Analysis

    CapTech delivered a strategic analysis for a healthcare client's technology platform with recommendations based on maximizing patient outcomes, customer investment, and competitive differentiation…

Government

  • Application Redesign

    A State Government agency enlisted CapTech to perform analysis on two mission-critical legacy applications that were written in a technology (Visual Basic 6.0) that was no longer supported by their IT department.  After extensive review of the existing application and determining additional business needs, CapTech presented a plan for a solution that would position the agency to not only meet current needs, but provide expandability for future enhancements.  In addition, CapTech also identified ways for the state agency to significantly lower maintenance costs through improved and more efficient application architecture.

  • Business & Technology Transformation PMO

    CapTech established a Program Management Office for a state government agency client to manage all project workstreams responsible for the modernizing of internal, antiquated systems and paper-based filings… 

  • Enterprise Data Quality Remediation Roadmap

    CapTech consultants provided strategic business and IT recommendations for an integrated systems redesign to modernize fragmented processing and address data quality issues so that the agency could adhere to state government agency information security requirements…

  • Lean Workflow Assessment

    CapTech's process study identified significant opportunity savings resulting in less labor, better quality, improved throughput, increased productivity, and improved process visibility. The project successfully surfaced the core business requirements and laid the foundation for the future state process. CapTech is currently involved in shaping the process vision and organizational structure that will address findings of the current state assessment.

  • Upgrade Business Intelligence Platform

    CapTech developed a detailed roadmap for the immediate transition to IBM Cognos 8.3 BI and made recommendations for future analytical initiatives…

Consumer Packaged Goods

  • Application Release Management Training Strategy and Solutions Development

    CapTech provided Change Management leadership to lead the assessment, strategy, and training development activities for an overhaul of an Application Release Management process…

  • Business and Systems Process Analysis

    CapTech utilized innovative Process Engineering Methodologies to analyze the current landscape of business processes included in the initiative…

  • Business Readiness Solution

    CapTech provided a Business Readiness consulting team tasked with managing and implementing the change leadership activities of a corporate restructuring…

  • Communication and Training Solution

    CapTech provided Change leadership and training to manage the restructuring of a consumer packaged goods client’s IT Service desk …

  • Enterprise Portal Architecture

    CapTech created an architecture and migration strategy for an enterprise portal that implemented a challenging user-interface design while balancing robustness, performance, and maintainability…

  • Enterprise Portal Design & Implementation Services

    CapTech developed a series of custom self-service modules to extend the enterprise portal framework…

  • Enterprise Web Application

    CapTech responded to the customer’s requirements by designing and implementing a feature-rich application built on a flexible model-view-controller architecture…

  • IT University Assessment & Recommendations

    CapTech consultants provided a strategic assessment and recommendations for the launch of an IS Department’s Training program…

  • Quality Assurance

    CapTech provided Program leadership, risk mitigation and a robust quality assurance strategy for a state-of-the-art portal deployment…

  • Requirements Gathering and Vendor Evaluation

    CapTech helped a large retail products manufacturer identify and prioritize criteria used to select a vendor to provide maintenance and upgrades for their aging plant  system. 

Insurance

  • Data Integration Supporting Customer and Product Data Analysis

    CapTech developed a strategy to design, build, and deploy an enterprise-wide data mart for a major insurance organization, designed to increase analytic capabilities and isolate key characteristics and trends in their customer base to increase revenue opportunities…

  • Enterprise Framework for Customer and Product Data Analysis

    CapTech conducted a thorough assessment of a major insurance provider’s current (and future) data and reporting requirements and developed a strategy to design, build, and deploy an enterprise-wide data mart…

  • Enterprise Framework for Customer and Product Data Analysis

    CapTech conducted a strategic assessment of a major insurance organization’s enterprise reporting structure and offered IT recommendations to better measure their performance by obtaining the information needed to guide strategic decisions…

  • Operational Data Store

    CapTech consultants were instrumental in the establishment of critical enterprise business concepts, i.e., a location hierarchy that provided enterprise-wide access to the corporate data thus enabling cross-department and enterprise-wide analysis…

Retail & Distribution

  • Credit Card Platform Migration

    CapTech consultants provided Program management leadership to migrate a retail partner’s co-branded credit card sales program into a financial institution’s existing processing infrastructure…

  • Credit Card Platform Migration

    CapTech developed an asynchronous queuing architecture built upon IBM WebSphere MQ that was designed to enable multi-threaded processing on the producer and consumer side of the data conversion…

  • Enterprise Data Warehouse TEDI Initiative

    CapTech conducted a data quality assessment of a national retailer’s enterprise data warehouse and provided strategic recommendations for best practice…

  • Management Methodology for Point of Sale Enhancements

    CapTech consultants utilized their retail subject matter expertise and program management experience to implement a release planning strategy and overall Program / Project Management methodology…

  • Mobile PC Selling Tool Strategy

    CapTech developed the strategy behind a mobile selling tool for a national retailer aimed at increasing sales and positioning the retailer ahead of its competition…

  • PMO Establishment and Management

    CapTech consultants established the strategic direction of the Program Management Office and all of the associated PMO components for a national retailer’s replacement of all merchandising systems with a suite of commercial off-the-shelf (COTS) solution.

  • Service-Oriented Architecture Prototype

    CapTech was able to deliver a cost effective solution by implementing a Service Oriented Architecture (SOA) for the retail client thereby creating a consolidated platform for the legacy applications…

  • Tablet PC Assisted Selling Tool

    CapTech’s Microsoft development team designed and implemented a .NET smart client solution to take advantage of the strengths of tablet PCs in a retail environment…

Manufacturing

  • Data Quality and Reconciliation

    CapTech designed a web-based data stewardship tool for a major worldwide provider of power generation equipment and services that enabled both automated and manual reconciliation of the data being integrated from multiple, disparate systems…

  • Enterprise Data Warehouse

    CapTech designed and developed an Enterprise Data Warehouse for a major worldwide provider of power generation equipment and services to consolidate business critical data in multiple, disparate systems…

Public Safety

Research Institute

  • Enterprise Portal for Enhanced Collaboration

    CapTech assisted with the client with their vendor selection process, including writing the software vendor request for proposal (RFP) and facilitating the scoring process…

Utility

  • Corporate Data Reporting to Business Users

    CapTech BI consultants partnered with a local utility company to deploy an analytic solution that enabled our client to better manage their infrastructure and customers and thereby yield higher revenues and profit…

  • Quality Assurance -.NET Application

    CapTech provided Quality Assurance leadership for .NET based outage management application intended to replace existing mainframe functionality…

  • Requirements Gathering and System Analysis

    CapTech analyzed an existing legacy system of record that was badly in need of rewriting and designed a new architecture that greatly increased security, flexibility, and reporting.  

Real Estate

  • Requirements and Business Case for HR System Replacement

    CapTech provided a business case to replace a real estate company's legacy HR system based on ROI and cost benefit analysis that resulted in an implementation project which met all of the business case's projected benefits…